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<< Policies
Owning a library card is a privilege. Protect it. Your library card is nontransferable and should be
treated like a credit card. Avoid liability for misuse by reporting your lost or stolen library card
immediately. Keep your record current by informing the library of any changes in your personal information.
Present your library card when checking out materials. Your card is good at
any of Omaha Public Library's 12 locations and reciprocal locations.
When a library card is due for renewal, the customer is required to
appear in person, with proper identification, and pay any fees due in
order to renew the account for full privileges.
Check-out is limited to forty* (40) items, per card, at any one
time. Once you reach that number, items must be returned before additional checkouts are permitted.
Any items belonging to the Omaha Public Library may be returned to any Omaha Public Library.
Loan Periods:
Most items may be checked out for 21 days with four renewals
permitted, unless requested by another customer. Our new popular items
have a 14-day checkout period with no renewals permitted.
DVD loan periods and checkout limits are as follows:
- DVD's with One or Two Disks in Set:
up to five sets can be checked out for a two-week loan period
- DVD's with Three or More Disks in Set:
up to two sets for a three-week loan period
Checkout privileges are suspended if a customer owes more than $10.00 or has
more than 10 items overdue. All fees must be paid in full when the customer’s library account
is due for renewal.
Materials and Fines:
-
ALL materials (juvenile, young adult, and adult) checked
out on an adult card (age 14 or older) will accrue fines.
- Young adult and adult materials checked out on a juvenile card (age 13 or younger) will accrue fines.
-
Juvenile materials checked out on a juvenile card (age 13 or younger) will not accrue fines.
| Fees Charged |
|
| Overdue Fine - All Materials (except juvenile materials checked
out on a juvenile library card) |
$0.20 per day |
| Overdue Fine - Juvenile items checked out on juvenile cards |
No Charge |
| Maximum Fine per item (except paperbacks, magazines, pamphlets
and pictures) (if item is returned) |
$5.00 |
| Maximum Fine per item for paperbacks, magazines, pamphlets and pictures (if item is returned) |
$3.00 |
| Minor Damage Fee |
$8.00 |
| Charge for Lost or Completely Damaged Materials |
List Price |
| Accounts that have rolled to Debt Collect |
$10.00 |
| Expired holds |
$1.00 per item |
| 4 Hour netLibrary e-Books:* |
NA |
| 3 week checkout of e-Audio* or e-Books* |
NA |
| *These are items that are downloaded to your computer for you to listen to or read. They
automatically expire when the "due date" is reached. |
* The forty item checkout may be subject to limitations
Fees Charged for Lost or Damaged Items
Treat your library card as you would a credit card. You are responsible for any items checked out on
your card, including a replacement cost. We understand that mishaps occur - if you've incurred fees
that you cannot pay in full, the library may extend a payment plan so that you can maintain borrowing
privileges.
Please handle library materials with care. We suggest carrying borrowed items in a plastic bag during
inclement weather. Heat can ruin items. Do not leave any type of media in a hot car or window.
Return materials that are part of a set, including disks, inserts and booklets, together.
Borrowers who return “lost” items in good condition within a year of paying for them will be reimbursed for the amount
paid minus any applicable overdue fines.
The Facts about Omaha Public Library’s HOLD
System
- A customer can make up to 40 requests
- A customer can have up to 40 items on hold at one time
-
Customers
may place their name on a request list for most items (except Popular
Reading 14-day copies) and may select any of our 12 locations for
pick-up.
- If customers prefer to have
item(s) mailed to them at a cost of $2.50 per item, they may select
"Mail It" from the pick-up location list. The item will be mailed to
the customer and the $2.50 will be automatically added to the
customer's account.
-
Requests
for specific items are filled with the first available copy in the
library system when the customer's name moves to the top of the request
list.
- The customer will be notified once an item is on hold for them by one
of the following methods, beginning the day after the hold is triggered:
- automated telephone call (automated calls are made seven days a
week)
- email (sent Monday through Friday – not on weekends or
holidays)
- written notice (mailed Monday through Friday – not on weekends
or holidays)
- The type of notification is selected by the customer at the time
the library card is issued
- To change the notification method, a customer should call or visit any
of our 12 locations and ask staff at the check-out desk to make the change
- The library will hold an item 10 days once a hold is triggered
- A $1.00 fee will be assessed if a customer does not check out a “held” item
before the hold expires or does not call the library to have the hold
cancelled before the hold expires
Customers may also cancel holds/requests through the automated telephone
system (444-4100) or on line – customer will need the library barcode
number and PIN on the account in order to perform these functions
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