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Freegal FAQ's

What is Freegal?

Freegal is a downloadable music service, like iTunes, available from your library. All you need is your library card number and PIN. With access to the Sony Music Entertainment catalog, it offers hundreds of thousands of songs, more than 100 genres of music, and more than 50 record labels. No special software is needed to use the service, and there are no digital rights management restrictions.

How do I get a library card?

Apply on our website or bring current identification showing your current living address to any library location to apply.

What's my PIN?

PIN stands for Personal Identification Number and is assigned to every customer's library card. If you did not select a PIN, one was randomly selected for you. You must provide your library card AND a current form of identification in person at any Omaha Public Library location to find out your PIN or change your PIN. To protect all library card holders, PIN numbers will not be given over the phone or email.

How much music is on this site?

New music is added daily, but it's safe to say that there are thousands of artists, tens of thousands of albums, and hundreds of thousands of songs. The Freegal site has more than 100 genres of music and is rich in many of them. The content is based upon a license with Sony Music Entertainment, owner of 54 music labels. You can read more about Sony and its artists at

How many songs can I download?

You may download up to four songs per week on your personal computer. Each Sunday at 9 p.m., your counter is set back to zero. After that time, you can download four more songs.

How will I know how many downloads I've used?

At the top of the Freegal site is your download counter. If it says 1/3, for instance, you have 3 downloads for the week and you have used up 1.

How do I download a song?

When you've selected a song, click on the "Download Now" link next to your chosen song. At the prompt, select "Save" and choose where you want to save the song.

If you're not presented with a prompt, try right-clicking the link and choosing the option to save the link (e.g. Save Target As, Save Link As, Download Linked File, etc.). This will let you choose where to save your song. If you do not or cannot choose the location, your song could be saved anywhere, depending on how you have your web browser and computer files set up. If you're not sure, find out before you download to save time and frustration.

Music is downloaded in an MP3 format and, once downloaded, can be played, transferred or burned to a CD.

(Note: Any time you click on the "Download Now" link, even if you decide to cancel it, the download will count towards your weekly allotment.)

Can I download a whole album?

Songs are available on an individual basis only. You can choose, over time, to download all the songs on an album. Listening to song samples can help you decide whether you want all the songs on an album.

What is the song sample?

The song sample is to the left of the song title. The sample allows you to preview a song, so you can decide whether you want to download a new song. To listen to the sample, click on the arrow to the left of the track.

What are the different ways to search for a song or artist?

The Freegal site is set up to browse or to search. You can use the bar across the top to browse by genre or by suggestions. You can use the grid at the bottom right to browse by artist in alphabetical order. You can search by artist, song, album or keyword. Expanded search options are under "Advanced Search."

Some tips:

  • Start by browsing
  • Choose "See All" under Genre to see how the music is organized.
  • Artists are listed alphabetically by first name, and groups with names that begin with "the" (The Flatliners, for example) are found under "T".)
  • Don't give up immediately if you don't find what you're looking for. Artists/performers may not be listed where you expect them to be. Use the advanced search if you get few or no results.
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